Refund Policy

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God Power LLC is committed to delivering high‑quality, spiritually aligned products and services. This Returns & Refunds Policy outlines the conditions under which returns, exchanges, and refunds may be accepted.

1. All Sales Are Final (Unless Eligible Under Policy)

Due to the nature of our products — including apparel, wellness items, digital content, and made‑to‑order goods — all sales are final unless the item qualifies under the conditions below.

We do not offer refunds for:

• Buyer’s remorse

• Incorrect size selection

• Change of mind

• Digital products once accessed or downloaded

• Completed services or sessions

2. Eligibility for Returns or Replacements

We will gladly replace or resolve issues for items that arrive:

Damaged

Defective

Incorrect (wrong item, size, or color sent by us)

To qualify, you must: Submit a claim within 48 hours of delivery, provide clear photos of the issue, and include your order number and full name. If approved, we will send a replacement or issue store credit.

3. Non‑Returnable Items

The following items cannot be returned or refunded:

• Digital downloads,

• e-books,

• guides, or online programs

• Gift cards

• Sale or promotional items

• Personalized or custom‑printed items

• Worn, washed, or altered apparel

• Candles or home items that have been used

4. Exchanges

Exchanges are only offered for:

• Damaged items

• Incorrect items sent

• Manufacturing defects.

• We do not offer exchanges for size, color, or preference.

5. Order Cancellations

Orders may be canceled within 1 hour of purchase. After this window, orders enter processing and cannot be canceled. Digital products cannot be canceled once delivered.

6. Shipping Costs for Returns

If a return is approved due to damage or error on our part:

God Power LLC covers the return shipping cost

A prepaid label will be provided. If the return is not due to our error, the customer is responsible for all shipping costs.

7. Lost or Stolen Packages

God Power LLC is not responsible for:

• Packages marked as delivered by the carrier.

• Packages were lost due to incorrect addresses provided at checkout.

• Claims for lost packages must be filed directly with the carrier.

8. Refund Method 

Approved refunds are issued as:

Store credit (default)

Replacement item (when available)

Monetary refunds are only issued if required by law or in rare, approved cases.

9. Processing Time

Once your claim is approved:

Replacements ship within 3–5 business days

Store credit is issued within 24–48 hours10.

How to Submit a Claim. To request a return, replacement, or refund review:

Contact us through the official God Power LLC website with:

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• Order number

• Full name

• Photos of the issue

• Description of the problem

• Our team will respond promptly.

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